Covid-19 Information

We follow safety protocols to keep you safe

Efforts to Prevent Novel Coronavirus Infection

Aqua Resorts Club Saipan

Entrance & Lobby

Entrance

Upon entering the hotel premises, guest will need to registered their name and contact information at the main lobby.

Guest will also undergo a temperature check, sanitize hands, and wear face coverings such as a facemask.

Front Desk

To further protect our guests and employees, a permanent sneeze guard glass panel is installed at the front desk. All other contact points, desks, or counters through out our hotel are Installed with flexi glass sneeze guard panels.

Lobby Area

Hand sanitizer at the Entrance

Automatic hand sanitizer dispenser are available and are required upon entering any of the hotel facilities such as restaurants, Spa, the Shop and Fitness center.

One-way ENTRACE and EXIT signs are conveniently placed to maintain social distancing.

All safety reminders are posted at the lobby area and throughout the hotel to remind our guests of the health protocols.

ARC Team

Employee

Employees undergo a strict temperature check and hand sanitation before allowed to enter the hotel facility. Employees are also checked and report to be in good health when on duty.

All staff are required to wear facemask and maintain social distancing at all the times.

Touchless Item

Touchless

QR codes are conveniently available for guest where they can find hotel information and restaurant menus by scanning the code with their mobile devices.

Guest Room

Cleaning

After a guest checks out. Our housekeeping staff wait 24 hours before entering the guest room to perform thorough cleaning. Housekeeping also air out the guest rooms and conduct full sanitation and deep cleaning.

Our housekeeping staff practice diligent hand hygiene at all the times.

Sterilization & Disinfection

Thorough cleaning and disinfection of all hard surfaces and frequently touched items such as doorknobs, faucets, light switches, remote control are frequently done.

Restaurant

Social Distance

There are clear signs and postages reminding our guest to maintain 6 feet social distancing especially on our F&B outlets. Tables are also strategically placed 6 feet apart for the safety of our guest.

All tables, plates, utensils, and other frequently touched areas are thoroughly disinfected and sanitized.

New Buffet Service

Service staff will assist guest to get food and drinks at the buffet station.

All service staff are required to wear facemask and disposable gloves at all times. Sneeze guards are also installed on the buffet line.